Occupations Call Center (English Speaker):

Job Description Call Center (English Speaker):

Job information Call Center (English Speaker) from the Company PT Valdo Sumber Daya Mandiri, this latest Call Center (English Speaker) job vacancy is located in the city Jakarta Raya located in the province DKI Jakarta . This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.

Job Responsibility Call Center (English Speaker):

About the Assignment:

- Guide our drivers and passengers in using our products

- Manage service enquiries and disputes arising from our drivers and passengers

- Provide excellent customer service to our customer base

- Maintain good relationships and community building efforts with drivers and passengers

The Core Objectives:

- Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner

- Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor

- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.

- Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc

Essential Experience / Criteria:

-Bachelor degree or equivalent

-Min 1 year call center experience

-Comfortable working in a Call Center environment

-Good communication skill

Desirable Experience / Criteria:

-Good command in spoken and written English

-An effective listener and troubleshooter

-Attentive to detail and accuracy

-Comfortable with 24/7 shifts (night shift)

-Toefl

Job Requirement Call Center (English Speaker):

Pastikan lowongan yang Anda cari sesuai dengan judul lowongan kerja tersebut. Pastikan Anda tidak ditawari bisnis investasi yang mencurigakan atau menjadi anggota MLM yang tidak jelas. Perlu diperhatikan jika yang membuka lowongan bukan perusahaan besar, misalnya perseorangan atau CV kecil, maka tips di atas bisa Anda abaikan. Closed Date : 2026-01-09