Rss Feed en-us Mon, 18 Feb 2019 02:13:26 GMT Mon, 18 Feb 2019 02:13:26 GMT <![CDATA[Director Of Quality]]>
  • Quality System Definition & Maintenance - Define, plan, direct and coordinate quality assurance programs and formulate quality control policies.  Work to improve an organization's efficiency and profitability by reducing waste
  • Quality Standards - Work in conjunction with Fictiv’s supply management to assure customer quality expectations are met or exceeded
  • ISO Auditing - Verify that the management system is in compliance with the relevant ISO standard, perform pre-audits to ensure customer audits meet the quality objectives, support customer audits
  • Customer Support - Participate in customer reviews, understand their needs and requirements and speak to Fictiv effective quality control processes that monitor compliance
  • International Staffing - Forecast for personnel needs based on the business’ projected demand. Source, interview, and hire quality personnel in line with the demands of the business
  • Team Management - Manage activities and set priorities and expectations for an international team at both Fictiv’s headquarter and China offices. Build systems and processes for onboarding, evaluation and career progression of Quality Inspectors
  • Quality Failure Reporting - Drive recording and reporting of quality and on-time issues to allow for analysis to determine areas of improvement in Fictiv’s manufacturing operations
  • QC Cost Control - Maintain visibility to the cost of an order to be received, inspected, and shipped out based on staffing overhead and variable costs. Maintain and drive down the cost of servicing an order
  • Continuous Improvement – Identifying areas of improvement and driving those improvements to the responsibilities listed above
Mon, 18 Feb 2019 08:11:05 GMT
<![CDATA[Customer Experience Manager]]>
  • Work directly with our customers to help ensure they have a positive, seamless experience
  • Nurture new and existing customer relationships through proactive support and outreach
  • Gather and interpret technical requirements from our customers and act as a liaison between them and our Manufacturing and Sales Teams
  • Develop opportunities through customer interactions and data to help drive platform changes by working closely with our Design, Product, and Sales teams
  • Identify tools and develop methods to streamline customer support with scalable systems
  • Identify areas of friction and use that data to write and publish Help Center articles
Mon, 18 Feb 2019 08:09:27 GMT
<![CDATA[Software Engineer Manager]]>
  • Build and support high performing agile software teams across the globe in delivering complex projects and successful business outcomes
  • Help the organization define the product roadmap and tactical direction, balancing individual needs with scope, schedule, and near- and long-term business and engineering goals
  • Model a safe, inclusive culture of continuous learning through effective expectation setting, constructive feedback, mentoring, and individual and team coaching
  • Actively coach and mentor individuals in their career paths at Fictiv
Mon, 18 Feb 2019 08:08:00 GMT
<![CDATA[Software Engineer]]>
  • Work with a cross-functional team to design and build an incredible software experience that our customers love
  • Develop a highly reliable, distributed, easily updatable system that can be configured to customer needs
  • Improve product development process to achieve high tempo and high reliability.
Mon, 18 Feb 2019 08:06:35 GMT
<![CDATA[Lead Engineer]]>
  • Lead your team through the product development lifecycle to fulfill customer needs. Guide the team through tradeoffs between scope and schedule to deliver the best customer experience.
  • Facilitate team development and growth through planning, retros, code reviews, mentorship, and team outings. Increase your team’s productivity by identifying friction and waste, exploring methods and tools, tackling refactorings, and championing better code patterns.
  • Coordinate technical and product work between other Fictiv product teams and departments all across the globe.
Mon, 18 Feb 2019 08:05:02 GMT
<![CDATA[Cloud Infrastructure Engineer]]>
  • Leveraging automation to scale Fictiv’s infrastructure as we grow into a multi-regional global company
  • Bring best practices to the team around incident management, traceability, observability, and system security
  • Evaluating and implementing tools to improve efficiency, reliability, and security
  • Reviewing architecture and designs to improve operational visibility and maintainability
Mon, 18 Feb 2019 08:03:48 GMT
<![CDATA[Executive Assistant]]>
  • You have strong attention to accuracy and detail, and you know that’s important because you understand that you’re also the face of our team
  • You’re meticulous in written, spoken and nonverbal communication with exceptionally high EQ
  • You love to be challenged and enjoy riddles. Executing complex events and managing multiple calendars is just another puzzle to be solved, and your ability to reprioritize is uncanny
  • In fact, you’re so proactive in your support as to seem almost prescient. Sometimes that might mean making sure lunch is boxed to-go before the executive knows they have to take lunch on the road. Sometimes that means creating a slide deck last minute. But no matter what, you have a bright demeanor and high level of professionalism
  • Being in close proximity to executive conversations, you innately understand the importance of discretion and confidentiality; you’re a steel trap
  • You’ll be the magical element that makes it seem like our CEO is in more than one place at a time, taking notes in meetings and following up on action items
  • While you may expect your executive to manage you, you really manage him and as a result make him much more effective, efficient and feel more in control of his demanding workload
Mon, 18 Feb 2019 08:01:51 GMT
<![CDATA[Product Engineer]]>
  • Execute across all design stages from concept to final hand-off to engineering
  • Observe and interview users to build empathy and understand pain points
  • Synthesize customer feedback to identify high impact features that achieve company goals + drive product direction
  • Create wireframes, storyboards, user flows, process flows and sitemaps to effectively communicate interaction and design ideas
  • Conduct usability studies to evaluate user feedback + de-risk designs
  • Establish and promote design guidelines, best practices and standards
Mon, 18 Feb 2019 07:58:26 GMT
<![CDATA[Software Product Manager, Growth]]> Fictiv is transforming manufacturing by providing a single platform to create any physical product.  We bring flexibility and speed to hardware development – supporting hardware engineers and industrial designers who are innovating in cutting-edge industries such as autonomous cars, spaceships, and medical devices.

As our first product manager of Growth, you lead a cross-functional group to create a software and systems growth engine for our company.  Using insights from customers and your experience running experiments, you’ll identify and leverage distribution channels and streamline user acquisition and adoption.  Ultimately, your efforts raise awareness of our product and enables our customers to spread the word about the crucial role we’ve played in their success.

What’s in it for you?

Change the way physical products are made
As a Product Manager, you know how difficult it is to develop products with long release cycles. This is the norm in hardware development today. With Fictiv, we use software to build prototypes faster, get more actionable feedback, and transfer those learning direction to production manufacturing. You will have a pivotal role in expanding awareness of our capabilities and connecting customers to a new way of manufacturing.

Scale our customers and our team

We have a platform that speeds up hardware development cycles. Our customers rely on us to create amazing products – from self-driving cars to low-cost water purification systems. As a Growth PM, you have the opportunity to raise awareness of what we do and help make innovative hardware products more successful.

What you’ll be doing
  • Lead a cross-functional team to brainstorm and execute experiments to drive customer awareness, reduce onboarding friction, and increase retention
  • Analyze data and extract insights and ideas for further growth opportunities.  Leverage both our marketing systems and our platform to create experiences that connect our unique value with customer needs
  • Champion your team in achieving successful outcomes by clearly communicating OKRs, prioritizing initiatives, and removing friction from the product development process
  • Develop a growth strategy and roadmap to tackle the highest value opportunities in collaboration with marketing, engineering, design, customer success, and sales
Mon, 18 Feb 2019 07:55:34 GMT
<![CDATA[UX Researcher]]>
  • Identify and prioritize opportunities where research can help inform product direction or improve customer experience
  • Continuously gather knowledge about customers through various channels (e.g. participating in Sales demos, shadowing customer support team,  scoping and scheduling customer interviews)
  • Analyze, synthesize and present findings to all stakeholders with clarity and agility
  • Continuously present brutally honest perspectives about decisions that may affect customers negatively
  • Coordinate with product development team to introduce new features to internal and external users
  • Improve internal training and documentation for new product releases
Mon, 18 Feb 2019 07:53:07 GMT