Inbound Call Center

Job information Inbound Call Center from the Company PT Asuransi Allianz Life Indonesia, this latest Inbound Call Center job vacancy is located in the city DKI Jakarta, Jakarta Raya. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.

Description :

• Working across organization and industry benchmark to set up and improve operational processes in Contact Center and aligned with Allianz business growth
• Handling incoming calls & replying emails from Customers, Financial Advisor & Non Customers
• Perform daily as scheduled by Team Leader
• Support on Company’s initiative/ event, etc.
• Able to handle complex inquiries and complaints through proper explanation and negotiation

Job Requirements:

• Minimum education in Bachelor Degree
• Preferably has experience in financial industry
• Have Insurance product and process knowledge
• Experience in managing Contact Center with more than 100 Customer Services

Requirement :

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