Costumer Support Manager

Job information Costumer Support Manager from the Company PT Sinarmas Sekuritas, this latest Costumer Support Manager job vacancy is located in the city DKI Jakarta, Jakarta Pusat. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Banking field have been opened and published up to the specified time.

Description :

Delivering a comprehensive service to enquiring customers

Possibly delegating certain customer enquiries to specific teams

Managing a large number of incoming calls and emails

Managing customers’ accounts

Keeping a record of customer interaction and details of actions taken

Review the monthly report of customers data changes

Monitoring Customer Service team operations

Monitoring team performance

Develop skill and competency team

Requirements :

Min. Education : S1 of relevant major Finance, Economics, Business or relevant area

Min. Experience : 5 years

Industries : Financial Services, Asset Management, Securities

Background : Banking, Investment, Financial services

Requirement :

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