Quality Control Telesales

Job information Quality Control Telesales from the Company PT Achiera Global Utama, this latest Quality Control Telesales job vacancy is located in the city DKI Jakarta, Jakarta Selatan. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Insurance field have been opened and published up to the specified time.

Description :

Requirements and skills:

• Minimum bachelors degree (S1) from any major
• Minimum 1-2 year of proven experience as QC telesales or other sales/customer service role
• Experienced as a QC Telemarketing/Telesales in Bank/Insurance industry would be a plus
• Good knowledge of relevant computer programs and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English would be a value added
• Excellent communication and interpersonal skills

Responsibilities:

• Audit both live and recorded Telesales calls
• Review calls against established metrics for call length, quality and opportunity generation
• Grade Telesales agents against balanced scorecards
• Provide feedback to Telesales agent team leads on areas for improvement to increase their Sales target
• Coach Telesales agent team leads on effective handling call and upselling method methods
• Create improvement plan for Telesales agent

Requirement :

Pastikan lowongan yang Anda cari sesuai dengan judul lowongan kerja tersebut. Pastikan Anda tidak ditawari bisnis investasi yang mencurigakan atau menjadi anggota MLM yang tidak jelas. Perlu diperhatikan jika yang membuka lowongan bukan perusahaan besar, misalnya perseorangan atau CV kecil, maka tips di atas bisa Anda abaikan.